The Company. Our core Values. Our Beliefs.
Kaizen Auto Glass specializes in high-quality auto glass repair and replacements. We make it our personal mission to ensure every job is done to the highest standards and every customer interaction is handled with the utmost professionalism, care, and attentiveness. We not only want your business, but we want you to love the service so much that you’ll send your friends to us!
There are very few standards auto glass companies are required to have by law. Many shops use the cheapest glass they can find, reuse moldings and clips, don’t invest in quality urethane and NONE are required to warranty their work. Our process is simple: we ask questions (and in some cases, require the VIN) to match the correct part to your vehicle, we invest in OEM quality glass and premium, fast-drying urethane. We work with your insurance company to see if we can save you money and, if it makes sense for you, set up the claim for your replacement glass or repair. We then do the work in shop or mobile, whichever is most convenient for you. We want to educate our customers on why we work the way we do, and why we select the parts that we use.
John, one of the owners, has been in the auto glass industry for almost a decade. He’s worked with a national auto glass company, and several smaller, independent shops. His expertise and knowledge is second to none in this area. He enjoys hiking, fishing and spending time with his family when he’s not working to change the industry.
Tobias, the other co-owner, has a 15 year background in customer relations and is detail-oriented. He has worked hard to simplify the insurance and sales process, and he enjoys making the work convenient for the people we serve. Tobias spends his free time hiking, running and camping all over Oregon.
John and Tobias came together while working for another company. They both valued service, integrity and results and decided to join forces to change the industry and raise the standard in auto glass.
We look forward to serving you, call today for a free quote!