The Company. Our Core Values. Our Beliefs.
Kaizen Auto glass, is a locally owned and operated auto glass repair and replacement shop located in the Pacific Northwest. Based in Vancouver, WA. The area we serve is the greater Portland-Vancouver metro area. Our name is thrived from the Japanese business philosophy of continuous improvement in all aspects. We make it our personal mission to ensure every job is done to the highest standards. Every customer interaction is handled with the utmost professionalism, care, and attentiveness. We, not only want your business. But we want you to love the service so much that you’ll send your friends to us!
There are very few standards, auto glass companies are required to have, by law. Many shops use the cheapest glass they can find, reuse moldings, clips, and don’t invest in quality urethane and NONE are required to warranty their work. Our process is simple: we ask questions (and in some cases, require the VIN) to match the correct part to your vehicle. We invest in OEM quality glass and premium, fast-drying urethane. We work with your insurance company to see, if we can save you money, and if it makes sense for you, set up the claim for your auto glass replacement glass or repair. We then do the work in shop or mobile, whichever is most convenient for you. We want to educate our customers on our business practices to know how identify a quality auto glass repair and replacement shop from a cut rate shop.
We look forward to serving you, call today for a free quote!