Our Warranty & Promise
All of our installations and repairs come with a lifetime warranty against workmanship and manufacturer defects. We strive at putting quality first over quantity, rest assured when you choose Kaizen Auto Glass Repair to perform work on your vehicle. Your vehicle is in hands that will treat your vehicle the same way you would, no matter how old or new it is.
We promise to provide quality service for you and your vehicle and be accommodating to your needs. We understand it may be stressful to have a unexpected replacement or having a busy schedule can make it difficult to get a replacement done. Let us know, how your schedule is and we will make it happen.
All of our work is photo documented before and after and noted to protect both parties. We keep a record of every install and send receipts via email. So you don’t have to worry about losing your receipt, we will always honor our warranty.
Windshield Replacement
Warranty covers workmanship and manufacturer defects. It does not cover rock chips.
Rock Chip Repair
Warranty covers workmanship, if the repair fails. The funds are credited towards a replacement.
Other Glass Replacements
Warranty covers workmanship and manufacturer defects.
Warranty does not cover
Vehicles with severe rust that has not been fully restored, warranty may be limited to 1 year. It does not cover vehicles with body damage that can not guarantee a proper seal. It does not cover rock chips. It does not cover pre-existing damage. It does not cover pre-owned parts It does not cover work completed that has not been paid in full.
Mechanical Services
All mechanical repair or services are warrantied up to 12,000 miles or 1 year, whichever comes first. All parts by manufacturer warranty supplied by us, no warranty on parts not supplied by us.